Free visual inspection and a written scope of work before any mitigation begins - photos, moisture readings, and drying logs go in your claim file
The scope we write is the scope we bill. Anything new gets shown to you, in writing, before we touch it.
Before
After
Before
After
Before
AfterDamage Restoration Before & After in Summerlin, NV
Photos don’t spin. They show what a crew actually left behind. We’ve documented every job since 2011 because our founder, Alicia Brennan, built this company around the documentation gap that costs homeowners their claims. Below are real transformations from Summerlin homes, each with a written scope, a photo record, and a signed warranty under The Haven Standard.
Recent Transformations
Water Damage Restoration: Kitchen Supply Line Burst in The Trails
The homeowner heard the hiss at 11 PM on a Saturday. By midnight, water had migrated through The Trails home’s slab channel and wicked six inches up the drywall. We arrived with Phoenix 200 HT dehumidifiers and Dri-Eaz AirWolves, set containment, and started psychrometric logging within the hour. The drying log showed 94 grains per pound reduction in 72 hours. We replaced the swollen MDF with moisture-resistant cabinet-grade plywood and left a documented photo record that her adjuster accepted without revision. Haven Standard, Clause 1: $4,200 written before we touched a tool.
Mold Remediation: Attic Condensation in Summerlin Centre
A Summerlin Centre homeowner called after her HVAC tech refused to service the unit until the attic was cleared. We found 340 square feet of colonized sheathing, the result of bathroom exhaust vents dumping moist air into the soffit space for three years. Our crew built negative air containment, ran HEPA filtration at 500 CFM, and removed the compromised insulation by the bag. We treated the sheathing with a borate-based fungistat, corrected the vent terminations, and brought the attic to 45% relative humidity. The written scope included a post-remediation ERMI sample; the lab came back at -1.2, well below the EPA reference range. Alicia Brennan reviewed the photo record personally before we released the warranty.
Fire & Smoke Damage Restoration: Protein Fire in The Ridges
A grease fire in The Ridges burned itself out in two minutes but left protein soot on every surface in the open kitchen. The homeowner had already wiped the cabinets with a kitchen cleaner, which set the acids into the acrylic finish. We tested with chem sponges and found the residue had penetrated to the drywall paper. Our scope called for soda blasting the brick surround, replacing the painted drywall, and refinishing the cabinet faces on-site rather than replacing them. We ran hydroxyl generators for five days and verified with a PID meter before the homeowner returned. The total came to $18,400, written in full before demolition started. She told Alicia Brennan the kitchen looked better than when she bought the house in 2019.
Storm & Disaster Restoration: Monsoon Flash Flood in The Willows
The July 2024 monsoon dropped 2.3 inches on The Willows in ninety minutes. This basement took water through the window wells and the main sewer cleanout. We classified it Category 3 due to soil and organic contamination, which meant no salvage on the carpet pad, baseboard, or lower drywall. Our crew pumped, removed, and pressure-washed the slab in one day. We set Injectidry floor mats on the LVL subfloor and ran them for six days, logging daily moisture content with a Delmhorst pin meter. The reconstruction scope included upgrading to 12-mil LVP, sealing the block with Drylok Extreme, and installing a Zoeller battery-backup sump. The Haven Standard 365-Day Done Right Promise covers the sump installation and any seepage recurrence.
Sewage Cleanup: Main Line Back-Up in The Pueblo
A main line collapse in The Pueblo sent raw sewage into a first-floor bathroom at 6 AM. The homeowner’s first call was to a plumber, who cleared the line but wouldn’t touch the contamination. We arrived two hours later in full PPE, established a clean-to-dirty workflow, and removed the vanity, tub surround, and tile backer board by the OSHA book. We cleaned the slab and studs with a quaternary ammonium solution, then verified with ATP bioluminescence testing at three points. All readings came back under 10 RLU, which matches the benchmark for food-contact surfaces. We installed a new fiberglass tub surround, reset the original fixtures, and left a photo record that documented every stage for the city’s health department review. The written price was $3,800; no additions, no surprises.
Reconstruction & Cleanup: Post-Mitigation Build-Back in The Canyons
This The Canyons home had already been dried by another contractor who didn’t do reconstruction. The homeowner had a quote from a handyman but wanted the work documented for her resale disclosure. We wrote a full scope: 5/8-inch drywall for the fire-rated party wall, Level 5 finish because the west-facing windows show every imperfection, and engineered oak to match the existing 2017 installation. We scheduled the work in three phases, with a walk-through at each. The final invoice matched the written price to the dollar. Alicia Brennan signed the 365-Day Done Right Promise herself because the homeowner planned to list the property in March.
Want Results Like These?
Every photo above came from a job with a written price before work started, a documented photo record on every visit, and a signed warranty under The Haven Standard. If you’re dealing with water, mold, fire, or storm damage in Summerlin, call (725) 216-2692 now. A live person answers, 24 hours a day, 7 days a week. Bring any competitor’s written estimate and we’ll give you a free second opinion. Or we’ll write our own scope and stand behind it for 365 days.
Written by Alicia Brennan, Owner at DryMark Restoration Summerlin, serving Summerlin since 2011.